Frequently Asked Questions!!!
- What is Pashmina?
- Where is Pashmina made at?
- Why is Pashmina 70/30 and what does that mean?
- What are the exact sizes of Shawls, Stoles and Scarves?
- I love the Pashmina I received but How do I take care of it?
- Are your Pashmina Hand loomed or Power loomed?
- Are there more color choices?
- Do the colors in the screen match exactly with the actual products?
- Why are your prices so low?
- When will my Pashmina arrive?
- What are the shipping charges?
- What is the your refund/exchange policy?
- I have a question, How do I contact you?
What is Pashmina?Pashmina derived from Persian word for wool pashm, refers to the soft underbelly fur of Tibetan mountain goat which lives in the cold high (15000 ft or higher) Himalayans regions in South Asia. The size of Pashmina hair is 1/6th size of a human hair.
To TopWhere is your Pashmina made in?
The Pashmina, that we provide, are made in the Himalayan Kingdom of Nepal.
To TopWhy is Pashmina 70/30 and what does that mean?
Pashmina with 70/30 mix will contain 70% Pashmina wool and 30% silk. Pashmina is combined with silk to create a yarn with "durability and luster" and a heavenly feel. The addition of silk creates shiny, light weighted, luxurious wrap.
To TopWhat are the exact sizes of Shawls and Stoles?
Shawls :
Size: 36"x81" with 3" Twisted frill
Mix: 70% Pure Cashmere, 30% Pure Silk
Stoles :
Size: 28"x78" with 3" Twisted frill
Mix: 70% Pure Cashmere, 30% Pure Silk
To TopI love the Pashmina I received but How do I take care of it?
We highly recommend Dry Cleaning the Pashmina. Ironing can be done as done with other woolen clothing. Storing in a plastic bag that came with the Pashmina will keep it good.
Are your Pashmina Hand loomed or Machine loomed?
All our Pashmina are individually hand loomed by the craftspeople of Nepal. Each Pashmina, after being created are colored individually by hand.
To TopAre there more color choices?
All the colors that you see on our website are colors that are currently available at our US office. However, we can custom order any color you want if you allow us three weeks for delivery. To order a custom colored shawl please e-mail us at sales@pashminaoutlet.com
To TopDo the colors on the screen match exactly with the actual products?
We have tried to color match the images that you see on our website as closely as possible. However, due to the variety of display setting of the monitors there might be variations. If you are unsure about a color, send us an e-mail and we will try to help you find the exact color you want.
To TopWhy are your prices so low?
We are the manufacturers of Pashmina that we sell. Hence we cut off all the middlemen expenses and pass the savings to you.
To TopWhen will my Pashmina arrive?
Please click here for more information about shipping time and prices.
What are the shipping charges?
Please click here for more information about shipping time and prices.
What is the your refund/exchange policy?
We will exchange/refund your items (excluding shipping charges) if returned within two weeks of receipt.
To TopI have a question, How do I contact you?
The best way to contact us is via e-mail. If you think you need to talk to someone directly, send us an e-mail with your phone number and name and we will call you back within one business day.
To Top
Questions?/Comments email: questions@pashminaoutlet.com
or Call
1-877-912-6224
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